Questions are not in any specific sequence and have been placed on these pages as they were thought of, or when asked. If you feel there is a question that needs to be answered just drop us a line on our Resident's Forum, page and we will do our best to reply.

  Q. What arrangements are there to
  cater for religious requirements?

A. Viewpark Care accepts and respects all religious denominations. We have links to most of the local Church and religious organisations and your own Minister; Priest is welcome to visit you at any time. Families or friends are welcome to take you to organised services. We have a monthly communion service, held in the Home.

Q. Does the Home have a formal contract which clearly defines the service that will be provided and states the terms and conditions of Residency?

A. Yes, we have a full and comprehensive contact that has been compiled in accordance with the Office of Fair Trading guidelines to ensure ease of use.

Q. What if I need to see a Dentist or the Optician?

A. We have a visiting Dentist and Optician who will call whenever needed.

Q. Do you accept residents who suffer from dementia?

A. Yes. Some of our residents within the Home have dementia and the staff has the requisite skills to care for them.

Q. Who will look after my medicines?

A. All medicines prescribed by a Doctor are stored in secured medicine cabinets and are dispensed at the prescribed times by the Registered Nurse on duty. However, should you prefer, and are able to look after your own medicines, this can be arranged.

Q. I still wish to look at other care homes before deciding. Can you tell me how to find other homes?

A. Yes, you can go to the SCSWIS or link directly to the Edinburgh Directory at www.edinburghdirectory.info

Q. What is an ‘Advanced Directive’ and do I need one?

A. Advance directives (also known as living wills) allow you to outline the treatment and care you would like in the future, when you may not be able to communicate your wishes. In an Advanced Directive you can give your consent to particular forms of treatment, refuse certain treatments, give the name of someone you want to make decisions about care and treatment on your behalf. It is your choice if you wish to have an Advanced Directive.

You can set up an advance directive through a solicitor, or you can fill in a prepared form. The Home’s staff will assist you if you decide to have an Advanced Directive. We would recommend that you think about involving your doctor when you write your advance directive. Your doctor can help you go through the issues involved. Your advance directive should be reviewed regularly to ensure it is up to date. Also, speak to your close friends or relatives about your advance directive. Involving them will help them understand your wishes.

Q. What would happen if the Viewpark Care Home were to close?

A. In the unlikely event of this happening, we would inform the SCSWIS and contact the Social Work Department to arrange alternative accommodation. Residents and their families or advocates would be kept fully informed and involved at all stages of this process.